Last updated: 7 October 2026
Graamio (“we”, “us”) respects your privacy. This policy explains what we collect, why, and how we protect it.
What we collect
- Details you give us: name, phone number, email, delivery address and order details
- Messages you send us by email, WhatsApp or the contact form
- Technical data such as device, browser and pages visited (through cookies)
Payments
Payments are processed by secure third-party payment providers. We do not store your card, UPI PIN or net banking details.
How we use your information
- To process, deliver and support your orders
- To contact you about your order
- To improve our website and products
- To send offers or updates, only if you agree. You can opt out anytime.
Who we share it with
We share only what is needed with courier partners, payment providers and website or hosting service providers, so that they can do their job. We do not sell your personal information.
Cookies
We use cookies to keep your cart working, remember preferences and understand how the site is used. You can turn cookies off in your browser, but some features may not work.
How long we keep data
We keep your information as long as needed for your orders, legal and accounting requirements, and support.
Security
We take reasonable steps to protect your information. No online system is 100% secure, so we cannot guarantee absolute security.
Your choices
You can ask us to access, correct or delete your personal information, or stop marketing messages, by writing to connect@graamio.com. Some records may need to be kept as required by law.
Children
Our website is not meant for children under 18.
Changes
We may update this policy. The latest version will always be on this page.
Contact
Graamio, MIG-1, 4/30, BBSR, Odisha, 751016
connect@graamio.com | +91 94393 93487